Order Processing All items are lovingly handmade. Orders are processed within 3 to 5 business days from payment confirmation. During peak demand periods, processing time may be slightly extended.

Domestic Shipping (Peninsular Spain)

• Standard shipping: 2–5 business days
• Express shipping: 1–4 business days
• Available carriers: Correos, SEUR, GLS, UPS

⚠️ Shipments to the Canary Islands, Melilla, and Ceuta may have special conditions or not be available with all carriers.

International Shipping (Europe)

• Standard: 4–10 business days
• Express: 2–7 business days
• Carriers: Correos Internacional, GLS, UPS, TNT

Shipping Costs Shipping costs are calculated automatically during checkout based on the destination and weight of the order.

Order Tracking Once your order has shipped, you will receive an email with a tracking number so you can locate your package at any time.

Incidents and Claims If your order arrives damaged or you do not receive it within the indicated timeframe, please contact us on our contact us page, and we will resolve it together.